21.com Casino Bonus, free spins, and more

Pros / Cons
  • High withdrawal limit
  • Simple and clean website design
  • Very helpful live chat support
  • Live chat support is not available 24/7

Introduction to 21.com Casino

21.com casino logo21.com is an online casino that launched onto the market in August 2018. It is a modern operation owned by the Betpoint Group and is licensed in Curaçao. In addition to the sleek, colourful and modern desktop site, the casino also has mobile capabilities that will work perfectly on your android phone or tablet. The site is user-friendly and easy to navigate. Customer care and support are extremely important to this online casino, and so a team of trained and experienced customer care advisors are available to assist players. They can be contacted through live chat, by email, and also through a knowledgebase section.
21.com offers one of the widest game selections available in the online casino market to date, with at least 1000 games available. The game selection is powered by some of the industry’s biggest names such as Microgaming and Quickspin. The casino offers several categories of games including video slots, video poker, blackjack and table games. To spice up your experience, 21.com also offers live games that you can enjoy. You can play roulette or blackjack in a live setting, which we think is a great addition and a strong reason to game here. There are other reasons that 21.com might further entice you as well.
Another great quality of 21.com is all of the bonuses that they offer their players. These bonuses especially give new players more ways of enjoying the wide selection of games the casino has to offer. These bonuses are available up to 360 CAD and also include up to 1000 free spins. A variety of options are available to deposit money into your casino account as well. They accept Visa and Mastercard payments, along with the anonymous Paysafecard (a voucher which is purchased at your local PayPoint outlet). E-wallets like Skrill and Neteller are also available to you to make deposits.

21.com Casino Bonuses

A generous selection of bonus offers is available at 21.com. After you have used the initial free spins, you receive the first of 10 free slot machine spins, you then receive 10 free spins each day for an extremely generous 21 days, making a total bonus of 210 free spins! This is an extremely enticing and lucrative package for an online casino to offer new members. These spins are good on popular games like Vampires vs Wolves. Various promotions and bonuses are also available on other individual games, with free spins and bonus features available so you can maximize your wager.

Welcome Bonus

If you are above 18 years and not in a restricted country, you will be given a warm welcome as you take the step to register. There is a special package awaiting every player immediately after they successfully join. The casino awards the players with a generous amount of free spins that you can enjoy over your first few days of membership. Multiple deposit match bonuses are also generally a feature of the 21.com casino welcome package, and they’re ideal for playing exciting video slots. Remember to provide the bonus code on request as you make your first deposit.

However, the Terms & Conditions for the welcome bonus states that you must meet the wagering requirements before you can be eligible to withdraw your winnings. The bet amount is first deducted from your cash balance. Only when you have exhausted your cash balance would the bet amount be deducted from your promo cash. The bonus also has a limited time frame, otherwise, the bonus would be removed from the player’s account. In addition to that, the welcome bonus package is only available to new customers. This is why you should understand the process of claiming the bonus before proceeding to make your deposit.

Daily and Weekly Bonus

Apart from the welcome bonus offered to new players, 21.com also offers a recurring weekend bonus to returning players every Saturday and Sunday. Players who have been able to deposit at least 25 CAD between Monday and Friday are eligible to enjoy the bonus. The weekend bonus gives players 21 Free Spins for both Saturday and Sunday to gain leverage while playing. If the player earns them all, that leads to a total of 42 free spins given as a reward for loyalty. The bonus is available every weekend and can be claimed as long as you are fully registered.

The idea behind this bonus is that it must be claimed within 24 hours of being credited to the player’s account. If the bonus is not claimed within the stated hours, it would expire and cannot be used. Other conditions governing the bonus is that the deposit must be made between 00:01 CET Monday and 23:59 on Friday. Also, the wagering requirements as part of this promotion must be completed within 24 hours. If the free spins are not exhausted within 24 hours, the remaining free spins won’t accumulate. Instead, they will be removed after 24 hours as part of the Terms and Conditions.

Bonus Summary

The casino offers several bonuses and is always updating them to give the players better leverage. This thrills players and gives them a better experience in the casino. The welcome bonus offered to players helps new players have a better chance of getting high winnings even with little funds. The bonus on offer is spread across the first 4 deposits and a percentage of the deposit is added to the cash balance. Other bonuses returning players can enjoy, such as the weekend bonus. Be sure to constantly check out the promotions page to get an update about new offers to gain an edge.

Game selection

The casino has several games on offer available for players to choose from. The game categories cut across video slots, baccarat, roulette, table games and live casino. You can find over 1000 games to play in this casino, which is one of the widest selections in the industry so far. The games are properly arranged based on type for easy access. If you are a fan of a particular game provider, you can filter the games based on the provider. If you have a title you are interested in, you can use the search feature to find the game and start playing immediately.

The slot categories have the highest collections of games. The slot section is home to popular video slots from well-known providers like Microgaming and Netent. Some of these games can be played for free before betting any real money. This helps you to get a real experience of what the game has to offer and how you feel about it. The slot game will keep you fully entertained and also give you a chance to win some money after you enjoy the free thrill and make a bet. The huge variety of games means that each player gets to pick something that they enjoy.

Each of these slot games is provided in the best quality. This ensures a fast load time and top-notch graphics experiences. If you are a fan of Jackpot games and love going for the big wins, the casino also has several that you can try out. One of these is the awesome Playboy Gold Jackpot, which can also give out free spins, as well as give the player something fun to look at. Although the list of winners is not publicly displayed on the website, new players can still decide which one is their favourite before they give the game a go.

For a full collection of table games, you can filter the games and look at them all. This section is home to over 30 table games that you can select from. Here you can find the variations of video poker, baccarat, roulette and blackjack to choose. These games are available to play in free mode, which means that you do not have to bet with your real money before you can enjoy what the games have to offer. Several live casino games allow you to enjoy the thrill of playing against real players from around the globe across real-life dealers.

Slots providers

  • iSoftBet

  • Red Tiger Gaming

  • Microgaming

  • Playn’ Go

  • Thunderkick

21.com has partnered with some of the world’s leading game providers in the industry to bring the best games to the players. The casino keeps expanding the list to accommodate more providers, giving the player get more games to choose from. These providers work tirelessly to create games with technology focused on both a well-developed sound experience and a beautiful graphic interface. The providers are fully licensed to operate, making the games they develop officially recognized and up to standard. The partnership with these slot providers has made it possible for 21.com to accommodate players with varying game interests.

Live casino

The live casino is an awesome way to enjoy the thrill of a land-based casino from the comfort of your home. By including a live casino, 21.com made sure that you do not need to fly or take a long journey just to go have fun. The live casino software is built with a live feed video where you can interact with a real-life dealer. There are live blackjack and roulette games that you can try out at 21.com. Although you can not test out the games for free, some have very low minimum bet requirements. These can prepare you for the high roller versions!

Exclusive games

There is no official mention of any exclusive game featured at 21.com, so the games you find are not unique to the casino.

Customer loyalty club

The loyalty club section is still a relatively new addition by the casino. There is not much activity with the VIP section since the casino just recently launched and players are still starting with the casino. However, we believe there will be notable improvement with time.

21.com Mobile casino

The mobile casino is a pretty robust one. Thankfully, 21.com offers a fully optimized website that is compatible with several mobile device platforms. Since the games are instant play, there is no need to download the games before you can begin. The load time is optimized to be fast and also many of the games have been developed to play on mobile without lagging. The mobile casino also works across several screen sizes to give players the liberty to choose any device they wish to play on. Also, you can easily navigate to 21.com’s website through your mobile web browser for more options.

Once inside the casino, you will find the majority of game options, but you will unfortunately not be able to access all game titles. The reason for this is that the game makers have not yet managed to optimize all their games for the mobile and the tablet. But it’s just a matter of time before these talented game manufacturers manage to put together a great system for the mobile devices as well! Navigating through the casino is also very easy. The signup, deposit and game experience is just seamless. You can safely enjoy your games anywhere you are.

App

The casino offers a convenient instant-play method. This means that you do not need to download any game before you can begin playing. The casino is fully optimized to load the game fast through the web app to give you the best experience possible.

  • iOS: No
  • Android: No
  • Windows: No

Deposit and withdrawal

The casino offers several payment methods for customers to choose from. After you try out the demo version of the games, you decide to take the step to play with real money. You can choose from a variety of payment methods. The players can choose to use Skrill, Neteller, Interac Trustly, MasterCard, Visa, Klarna, or Zimpler. Fortunately, the casino does not charge any processing fee for deposits. Many of the methods are instant, however, a bank transfer may take a few days before the payment can be confirmed. So, you should choose the payment method that suits you the best.

The casino allows its players to play some of its games before they make a deposit but after that, you need to make some deposits into your account. This gives you full access to the games and the first deposit offer. The process of withdrawal is also very straightforward. After you have met wagering requirements and your document has been verified, you can use any different methods to make withdrawals. The slowest of all the withdrawal options are the bank option which can take a longer time compared with MasterCard, Visa and Skrill. All these options can be used for withdrawals as well.

Customer support

21.com offers several methods to reach the customer agents. If you want a quick response, you can opt for their live chat, which is available every day from 09:00 AM to 01:00 AM CET. However, it’s possible that your chat would wait in a queue before an agent can respond to it. When your chat gets connected, you can rest assured to get the best response for your enquiry. If you prefer to investigate issues yourself, you can browse through the knowledgebase section to see if there is information that caters to the issue you are experiencing. This section covers registration, promotions and account related issues.

The casino also offers support through email. However, you are required to explain your issue in detail if you want to get a satisfactory answer. You do not want to get a response after 36 hours asking you to shed more light on a particular problem, which you should have explained better in the first mail. The email method works best if you are patient enough to wait a day or two for the response. However, if you live in a completely different time zone from them, sending an email is probably smarter than waiting to get a live chat.

Security

The casino protects player data using 128-bit SSL encryption, which scrambles information as it moves from your computer to the casino. This is the industry standard and is one of the criteria for determining how legitimate a casino is. You can rest assured that only authorized personnel are eligible to access your account. The casino also takes extra measures against fraud accounts by immediately closing them when detected and sometimes taking legal action against the culprit. This ensures that customers are protected from illegal activities. The casino is also vigilant against money laundering activities on its platform, making sure that they never happen.

Licenses

21.com is a Malta-based casino and has a gaming license from the Malta Gaming Authority. The casino was awarded the license a few years ago and has been operating under the jurisdiction of the license. Based on the license, the casino must operate with fairness and transparency. A license from the Malta Gaming Authority means that it is completely safe to deposit, play and withdraw from 21.com as their activities are legal and well monitored. Also, they have a license from the Government of Curacao. Also, they are powered by Betpoint Group, a well-known gaming provider.

Certification

The site’s security is provided by SSL encryption. This is the industry-standard security protocol that prevents the site from being hacked. With this, the casino is certified to be safe to store personal data. The casino is also certified to use recommended random number generators to ensure fair play. Also, the outcome of the games cannot be manipulated by the casino as the games function independently. Recent news also claims that an online gambling affiliate review service, Affiliate Guard Dog, announced that 21.com Partners has been approved by its team to become the latest member of its Platinum Certified Program.

Hall of Fame

21.com casino can’t disclose the names of their winners but, according to the customer support team, a daily winner’s pool with nicknames can be accessed on the site.

Brand Ambassadors

Currently, there is no official brand ambassador for 21.com. The casino takes pride in the customers they have and strives to make the players see themselves as a personal ambassador of the casino regardless of who they are. So, the players are a form of representation of the casino.

FAQ

  • How does 21.com work?
    21.com requires you to simply follow the register button on the homepage, make a deposit and claim your first free spin bonus.

  • How to bet and play on 21.com?
    Create an account by simply registering, make a deposit and use the game section to search for a suitable game to start playing.

  • How to win on 21.com?
    There is no shortcut to winning on 21.com, however, it is advisable to utilize all bonuses on offer as this would give you leverage.

  • How to register and open an account with 21.com?
    Visit the official website, 21.com, click on the register button at the top of the homepage, provide the requested document and make your deposit.

  • Where is 21.com legal?
    21.com is legal in most of Asia and Europe. You can find the full list of non-restricted locations on the official website.

  • Who owns 21.com?
    21.com is owned and operated by Betpoint Group Ltd. Casinos, which also owns and operate quite a lot of other online casinos.

  • How to close and delete an account at 21.com?
    To close and delete an account at 21.com, you would need to send an email to the official support email for procedures.

Summary

One thing that stands out with the casino is the bonuses they offer. The casino caters to newcomers and also returning and VIP players. The casino is a combo of exciting experiences, with a huge range of games to choose from. The casino website makes it easy to sort through these games by categorizing the games based on type, categories, and providers. You can also use the search bar to directly search for games of your choice. You can try out the games for free to get a good idea of what the slot has to offer before betting your real money.

The slots are officially licensed by the Malta Gaming Authority, which is publicly audited for fairness and transparency. The casino also takes the extra step to make sure the information of all their customers is properly protected from identity thieves. You should try this out and experience all we have said first hand. Test out the demo version for the slot and spin as much as possible. When you finally decide to use your real money, you can choose from the variety of payment options available to you. You should also make sure you claim your welcome bonus which is available up to four times.

Conveniently, there are several payment methods you can use while making deposits. However, the payment options for making withdrawals are limited. We think 21.com should make more options available in the future to help players. The bonus offering for new players is amazing. We also love the fact that it was spread across four deposits. However, the bonus offerings for returning players are much more limited. We believe the casino needs to increase the number of bonus options for returning players. When looking at the bigger picture, we think that 21.com is a great online casino, particularly for newer players who are trying to win big.

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